Terms of Service

Effective date: April 17, 2020

Definitions

  1. "InferKit", "we", "our" and "us" refer to Mitochrome Inc., a Canada corporation.
  2. The "Service" refers to the applications, products and services provided by InferKit.
  3. "You" and "your" refer to a user of the Service. You are bound by the terms of this document.
  4. Your "Data" refers to data uploaded or submitted to the Service by you.

Account terms

  • You must be a human to create an account. Automated methods of creating accounts are not permitted.
  • You must be aged 13 or older.
  • You are responsible for maintaining the security of the credentials (e.g. password) that you use to access your account.

Communications

Support

Support requests should be emailed to support@inferkit.com.

No phone support

We offer support via email and other electronic messages. We do not offer any phone support.

Marketing emails

We may send you updates related to InferKit and our services. You can opt out of receiving this emails at any point by clicking the unsubscribe link in the footer of the email.

Your data

  • You authorize us to store and process your Data and to make it available to anyone you specify. We may make backups or copies as needed to fulfill the Service.
  • This agreement does not authorize us to sell or distribute your Data to other third parties.
  • Upon termination of your account, your data will be deleted within 90 days.

Payment

Payment method

By providing a payment method to us, you represent that you are authorized to use that method for payments related to the Service and that the information you provide is correct.

Pricing

Our pricing is available at inferkit.com/pricing.

Billing schedule

When you subscribe to a paid plan, we will bill your payment method when you sign up and each subsequent month automatically, until you cancel it.

Responsibility for payment

You agree to pay us all charges incurred through your use of the Service. You are responsible for all fees, including taxes. You must ensure that we have a valid payment method on file to charge you.

If you dispute your charges, contact support@inferkit.com.

Acceptable use

You may not use the Service in any way that is unlawful or promotes unlawful activities.

Account termination

We reserve the right to suspend or terminate your access to the Service at any time, for any reason, with or without notice, effective immediately.

You may cancel your account by either deleting all resources that incur you costs, or by deleting your account entirely.

Your profile and other account data will be deleted within 90 days of termination and are not recoverable.

Disclaimer

No warranty

The Service is provided "as is" without a warranty of any kind.

Limitation of liability

Under this agreement, we will not be liable to you or any third party for lost revenue or other damages.

Changes to these terms

We may amend these Terms of Service at any time. We will notify our users at least 15 days prior to the change by posting a notice on inferkit.com or in the Service.